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Sunday, 21 June 2015

A Customer Story - Bath & West Fire & Safety

Six months on – our membership of a professional body is just as vital as ever.

Over the years Bath & West Fire & Safety has always been serious about the business of providing our customers with peace of mind when it comes to fire prevention and protection.  Our silver and royal blue vans are a well-known feature in the south-west and when they call on a customer it is reassuring for them to know that they are getting an exceptional standard of care.  From schools to commercial properties, farm shops to care homes, hotels to private individuals, we treat each customer as valued and unique.

 

Last December we were delighted to achieve compliance with ISO:9001 (ISO - International Organization for Standardisation Quality Management Systems)  – but what does this mean to our customers?  Our continued membership of a professional body means that they are getting tip-top advice and all the latest products to protect them and all they hold dear.  News travels fast, and whilst other companies rely on information to trickle through hearsay, at Bath & West Fire & Safety we are only a click away from a highly respected body of fire prevention professionals who are able to offer training, advice, news updates and forums.

To reach the standard to achieve the compliance with ISO:9001 the process meant that we had to demonstrate our procedures and commitment to rigorous scrutiny.  Ongoing assessment from our professional body demonstrates that this standard always remains high … and that is reassuring for every one of us.

You can find us at our website or on Facebook

 

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